How We Handle Your Data
As data controller, Britsino explains here what personal data it collects, why, and how it is protected. Some data is collected automatically during use.
Data We Collect
Account details: name, date of birth, email, phone number and optional survey answers.
Transactions and messages: transaction history and correspondence by website, email or web chat.
Login and traffic data: IP location, browser and device data, weblogs and activity logs.
Verification documents: passport scans, payment slips and bank statements.
How We Use Your Data
Personal data runs your account and games, processes bets and payments, and supports customer service and identity checks. It also covers anti-money-laundering rules, fraud detection, promotions (partner offers need your consent) and anonymised statistics.
Sharing and Retention
Personal data is never sold or rented. Group companies, partners and processors (hosting, analytics, newsletters) receive it, and the law may require disclosure. After closure it is kept as the law requires, at least five years under anti-money-laundering rules.
Your Rights and Choices
Opt out of marketing via Player Account settings or support@britsino.com. Automatic visit data does not identify you without consent. Britsino tries to flag changes and emails you before a merger transfer.
Cookies
Cookies are required (navigation, member areas), functional (session, language, region), advertising or third-party. Browsers can block them, though Britsino advises keeping them.